Technical Support

Use the information below to inquire about product specifications or supporting documents. For inquiries regarding account or order status, please visit our Customer Service area.

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North America, Latin America and Asia-Pacific

Products	Hours	Telephone Contacts
Sofia, Sofia 2, QuickVue, InflammaDry, AdenoPlus	Monday - Friday 7:00 AM - 5:00 PM Pacific Time	Tel: 800.874.1517, option 2, then option 1 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 858.455.4960
Molecular Diagnostics, Cell Culture, DFA, and Thyretain	Monday - Friday 8:00 AM - 5:00 PM Eastern Time	Tel: 800.874.1517, option 2, then option 2 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 740.592.9820
Bone Health, Autoimmune, Complement		Tel: 800.874.1517, option 2, then option 3 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 858.552.7905
Triage meter-based products and the Triage BNP for the Beckman Coulter Access Family of Immunoassay Systems	24/7 Support	Tel: 800.874.1517, option 2, then option 5 (in the U.S.) Fax: 858.455.4960
E-mail: technicalsupport@quidel.com

Europe, Middle East and Africa

Hours of Operation:
Monday-Friday from 7:30 GMT / 8:30 CET to 17:00 GMT / 18:00 CET
(GMT +1/Summer, GMT/Winter)

Country	Telephone Number (Option 2 for Technical Support)	Fax Number
Austria	+43 (316) 231239	+43 (316) 231240
France	0 (805) 371674	+33 (1) 856 40308
Germany	+49 (0) 7154 1593912	+49 (0) 7154 1593913
Ireland (Main)	+353 (91) 412 474	+353 (91) 412 478
Ireland (Toll-Free)	0 (1800) 200441	+353 (91) 412 478
Netherlands	0 (800) 0224198	+31 (20) 888 1320
Switzerland	0 (800) 554864	+41 (31) 560 2913
United Kingdom	0 (800) 3688248	+44 (20) 397 04114
E-mail: emeatechnicalsupport@quidel.com

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