Customer Service
North America, Latin America and Asia-Pacific
| Products | Hours |
Telephone Contacts
|
|---|---|---|
| Sofia, Sofia 2, QuickVue, InflammaDry, AdenoPlus | Monday - Friday 7:00 AM - 5:00 PM Pacific Time |
Tel: 800.874.1517, option 1, then option 1 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 858.455.4960 |
| Molecular Diagnostics, Cell Culture, DFA, Thyretain and Solana | Monday - Friday 8:00 AM - 5:00 PM Eastern Time with 24/7 phone support |
Tel: 800.874.1517, option 1, then option 2 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 740.592.9820 |
| Bone Health, Autoimmune, Complement | Tel: 800.874.1517, option 1, then option 3 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 858.552.7905 |
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| Triage and Triage Assays | Tel: 800.874.1517, option 1, then option 4 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 740.592.9820 |
|
Triage BNP for the Beckman Coulter Access Family of Immunoassay Systems |
All customers except those in Vietnam and Mexico |
https://www.beckmancoulter.com/en/about-beckman-coulter |
Customers in Vietnam and Mexico |
Tel: 800.874.1517, option 2, then option 4 (in the U.S.) 858.552.1100 (outside the U.S.) Fax: 858.455.4960 |
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E-mail: customerservice@quidel.com
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Europe, Middle East and Africa
Hours of Operation:
Monday-Friday from 7:30 AM (07:30) to 5:00 PM (17:00)
(GMT +1/Summer, GMT/Winter)
Monday-Friday from 7:30 AM (07:30) to 5:00 PM (17:00)
(GMT +1/Summer, GMT/Winter)
| Product | Country | Beckman Coulter Customer Service |
|---|---|---|
| Beckman Coulter BNP Tests for the Beckman Coulter Access Family of Immunoassay Systems | https://www.beckmancoulter.com/en/support | |
| Country |
Telephone Number
(Option 1 for Customer Service) |
Fax Number |
| Austria | +43 (316) 231239 | +43 (316) 231240 |
| Belgium | +32 (2) 793 0180 | + |
| France | +33 (805) 371674 | +33 (1) 856 40308 |
| Germany | +49 (0) 7154 1593912 | +49 (0) 7154 1593913 |
| Ireland (Main) | +353 (91) 412 474 | +353 (91) 412 478 |
| Ireland (Toll-Free) | +353 (1800) 200441 | +353 (91) 412 478 |
| Italy | +39 (800) 620 549 | +39 (02) 00638518 |
| Netherlands | +31 (800) 0224198 | +31 (20) 888 1320 |
| Switzerland | +41 (800) 554864 | +41 (31) 560 2913 |
| United Kingdom | +44 (800) 3688248 | +44 (20) 397 04114 |
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E-mail: emeacustomerservice@quidel.com
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