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Technical Support

Use the information below to inquire about product specifications or supporting documents. For inquiries regarding account or order status, please visit our Customer Service area.

Update your Instrument Software

Register at MyQuidel.com to download and install the latest Software, Assay and testing capabilities for your Quidel Instruments.

For Sofia, QuickVue, InflammaDry and AdenoPlus Rapid Diagnostics

Monday through Friday, 7:00 a.m. to 5:00 p.m. Pacific Time

Tel:        800.874.1517, option 2, then option 1 (in the U.S.)

              858.552.1100 (outside the U.S.)

Fax:       858.552.7905

E-mail:  technicalsupport@quidel.com

For Molecular Diagnostics, Cell Culture, DFA, and Thyretain

Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time

Tel:         800.874.1517, option 2, then option 2 (in the U.S.)

               858.552.1100 (outside the U.S.)

Fax:        858.552.7905

E-mail:  technicalsupport@quidel.com

For Bone Health, AutoImmune and Complement

Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time

Tel:         800.874.1517, option 2, then option 3 (in the U.S.)

               858.552.1100 (outside the U.S.)

Fax:        858.552.7905

E-mail:  technicalsupport@quidel.com