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Customer Service

Use the contact information below to inquire about how to purchase a product, account information and other status.

For inquiries regarding technical information and product documents, please go to Technical Support.

For Sofia, QuickVue, InflammaDry and AdenoPlus Rapid Diagnostics

Monday through Friday, 7:00 a.m. to 5:00 p.m. Pacific Time

Tel:         800.874.1517, option 1, then option 1 (in the U.S.)

               858.552.1100 (outside the U.S.)

Fax:        858.455.4960

E-mail:  customerservice@quidel.com

For Molecular Diagnostics, Cell Culture, DFA, and Thyretain

Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time

Tel:         800.874.1517, option 1, then option 2 (in the U.S.)

              858.552.1100 (outside the U.S.)

Fax:        740.592.9820

E-mail:  customerservice@quidel.com

For Bone Health, AutoImmune and Complement

Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time

Tel:         800.874.1517, option 1, then option 3 (in the U.S.)

              858.552.1100 (outside the U.S.)

Fax:        858.552.7905

E-mail:  customerservice@quidel.com