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Customer Support

Quidel Support and TrainingFor placement of orders and assistance with shipments, please contact Customer Service at 800.874.1517 (in the U.S.) or 858.552.1100 (outside the U.S.). Returns must be coordinated through Customer Service and will require a Return Authorization Number which must accompany returned products.

Prices

For product pricing please contact your Quidel Account Manager by 800.874.1517 (in the U.S.) or 858.552.1100 (outside the U.S.).

Contract Administration

Requests for contract bids should be directed to Sales Operations at salesops@quidel.com.

Ordering Methods

Quidel accepts standing orders, blanket orders and one time orders. Standing orders may be modified with a change order, as required. Quidel also accepts credit card orders and EDI System orders. To set up an account, contact Customer Service at 800.874.1517 (in the U.S.) or 858.552.1100 (outside the U.S.).

Precautions

Some cultured cells used for virus isolation may have potential to be hazardous. Personnel working with these cultures and specimens must be properly trained in virus culture and safe handling techniques.

 

For more information, contact:

Tel: 800.874.1517 (in the U.S.)/858.552.1100
Fax: 858.455.4960
Email: customerservice@quidel.com